CUSTOM/PRIVATE LABEL FAQ'S
What is rockflowerpaper all about?
How do I find out more about custom/private label products?
Reaching out to our Key Accounts Director, Suzanne Gilley is the best first step. She can be reached at firstname.lastname@example.org and has been helping to develop and manage custom programs for the last 6+ years at rockflowerpaper. Read on to learn a little bit about our custom capabilities, minimum order size and lead times.
How many custom totes, scarves, trays, etc...do I have to purchase?
Our minimums range from 100-250 for trays, 250-500 units for canvas totes, 500 units for clothing, 500-800 for scarves, 1000 for Blu Bottles and 2,000 for Blu Bags.
What is the production lead time for your products?
Our lead times range from 60-90 days, plus transit time from China or India, which typically takes 30-60 days.
Do you imprint corporate logos?
Depending on the product we may be able to embroider or screen print logos. Our Blu Bags are 100% polyester so we are not able to screen print logos on this fabrication.
What is the process for printing a custom logo?
We try to make this process as easy as possible. We need vector format artwork sent to us and we will provide a virtual proof. We are able to match pantone colors if provided. Then we will move into having a sample made for approval which typically takes 30 days. Once there is approval on the customized sample we will roll straight into production.
Can you help design custom artwork?
We can and we do! We have a small, but very talented design team who is extremely strong at interpreting design direction or inspiration. We typically include this service into the cost of the goods, but will provide a quote ahead of time for what these artwork services will cost.
Can I order bags or clothing in custom colors and with our own private label?
Absolutely and this is something we love and do all the time! We can re-color our prints to coordinate with a theme or match a pantone. We can produce an item with your label if artwork is provided or can order through your required label supplier. We will sew or attach per your specifications. The sky is the limit so just let us know what you need.
Where do you ship from?
Our orders ship from our warehouse in Columbus, Ohio, or we can ship directly to you from our manufacturing partners.
415-456-4927 x2607 or 415-462-0001